A LOT has changed over the past year. Though everything is starting to open back up and things are getting back to the new "normal", Lathered has taken this time to grow and accept new changes. It could happen again or maybe it won't but the important part is, we stay ready. Ready to keep you safe, keep our staff aware and continue to educate ourselves on ways to be better. We have new systems, new PPE and a new way of thinking.
Times have changed and we have grown.
How does it all work? We make it work and you get a clean home. It is as easy and simple as that.
Click on the Book Now page.
After filling out your form with your name, address and contact information, we will find a time that we have a team in your area and offer you a variety of dates. You let us know what works for you!
We come in and clean
Armed with a priority list filled out by YOU and up to date notes based on your home, pets, budget and whatever other details we can gather into one place, we head in to clean.
We touch base - Communication is key.
At the FOUR man hour mark (2 hours x 2 staff) we send an email. We let you know what is done, what is left to do and how long it will take to do it. This keeps you in the control seat. Maybe you need a quiet space for your 12:00 Zoom meeting or maybe you only want to spend a certain amount. That is OKAY. Just let us know and we can plan around what is needed. We are here to make life easier and that is exactly what we do. No hidden agendas.
We sure will! After our initial visit and you decide that no one will ever be as amazing as the wonderful Ladies of Lathered, you'll email but we will be way ahead of you because we had a pretty good time too! We will follow up with quotes for weekly, biweekly and monthly based on the amount of work involved and your n
We're here for you. We are moms, sisters, daughters and we know that sometimes coffee time turns directly into wine time a little "too" early. We can appreciate that you are busy. We are too and we not only get you, we got you.
We will give you access to your file. Who needs to know when we are coming or if you have an outstanding bill? I mean, we do but mostly YOU. Everything is at your fingertips with easy to use 'client request' forms for those times when you just want a little more Lathered lovin'.
We have been accused of over communicating (like that's a thing). You will always know what we are doing, what we are not doing and if we need something from you. We don't "assume" or leave things up to common sense. We just say it out loud!
You should always know who is in your home but you shouldn't be able to tell based on the clean that is performed. This is WHY we have proven training, cleaning methods consistent products in every kit. All of this along with notifications as to who to expect and you are no longer on a blind date. Those suck.
Our staff are part of the family. Not like the boyfriend your little sister brings to supper with the "no ragrets" tattoo but actual family. The people we spend our time with matters and it shows. We can teach people how to clean but we can not make values align unless the head space is already there.
A lot of house cleaning services skip this step, but we know how important it is for our clients to be able to trust who is in their home. Which is why every single person on our team has a clean background check.
Lathered is quite involved with who we hire. Along with cleaning skills (not at the top of the list), we like to really tap into values, life experience and passion. Group interviews are our favourite and there are something things you just can't teach.
Now before you try to burn us at the stake please know there is no witchcraft here, we have simply listened to what was needed and followed suit! Leading to happy, healthy and passionate staff. Again, we love our family.
We don't mess around and you shouldn't either. I know we say it time and time again but we are truly committed to our staff, not our bottom line. We take care of those around us and in turn they take care of our clients by caring and showing up in SO many ways. With each clean we leave behind our ever-evolving Lathered List so you know what was done and we can communicate if something wasn't.
If you aren't happy with your clean, let us know! Not only will we come back but we will be happy about it! We live to grow! We have to be kept in the know and be able to make good on our promises.
When your kids make a mess, do you ever think "I'll just do it"? Then, when it happens again, do you find yourself teetering on the edge of snapsville? Angry they didn't learn the first time. I do it too but please don't do it to us! We're happy to learn.
There is a lot of lost sanity in messy homes and offices. Why waste your time looking around and feeling unbalanced or fighting with your family when you can simply pay a cleaning company to do what you don't want to.. We love to help so you may as well let us. Watch how the world around you changes as your environment does. Build a healthy, happy home and watch your the rest of your life follow.
Copyright © 2020 Lathered Cleaning Company Inc. - Airdrie, Calgary, St Albert, Red Deer, Cochrane, Didsbury, Sylvan Lake, Carstairs, Chestermere, Langdon, strathmore, okotoks, high river & Edmonton cleaning service - All Rights Reserved.
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